Internal Customer Satisfaction Improvement With QFD Technique
7th Canadian Quality Congress, 28 Eylül 2015
CAMGÖZ AKDAĞ HATİCE,KEBİRE NAZLI ERGİN,İMER HAVVA PINAR
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The Perception Of Customer Satisfaction In Textile Industry According To Genders In Turkey
WASET 2007, 12 Ekim 2007
GÖCEK İKİLEM,KURŞUN BAHADIR SENEM,İRİDAĞ YEŞİM
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Internal customer satisfaction improvement using QFD technique
Sosyal Bilimler Enstitüsü, Kadir Has Üniversitesi, 2013
KEBİRE NAZLI ERGİN
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The effects of self-service technology-related characteristics on brand experience and customer satisfaction at airports
Sosyal Bilimler Enstitüsü, İstanbul Teknik Üniversitesi, 2019
SENA KILIÇ
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Exploring the Hospital Inpatients Satisfaction An Analysis on Factors Demographics and Patient Rights
7th QUALITY Research/Expert Conference with International Participations, NEUM/BOSNA HERSEK, 1 Haziran 2011, s. 935-942, ISSN: 1512-9268
YILDIRIM NİHAN, YILDIRIM HAKAN, MECİT ÇİMEN SEVAL
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EL YAPIMI TAKI GEREKSİNİMLERİNİN KANO MODELİ İLE SINIFLANDIRILMASI VE TATMİN DÜZEYLERİNİN BELİRLENMESİ: OLTU TAŞI ÖRNEĞİ
Marmara University, Vol. 18, No. 59, Ocak 2023, s. 146-169, ISSN: 1300-0845
ERCİŞ MUHAMMET ERSEGÜN, KAYA ÇİĞDEM
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Internal Customer Satisfaction Improvement With QFD Technique
Business Process Management Journal, Vol. 22, No. 5, 2016, s. 957-968
CAMGÖZ AKDAĞ HATİCE,İMER HAVVA PINAR,ERGİN KEBİRE NAZLI
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Analysing Service Quality and its relation to customer satisfaction and loyalty in sportswear retail market
Autex Research Journal, Vol. 22, No. 2, Haziran 2022, s. 184-193, ISSN: 1470-9589
SARIÇAM CANAN
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Improving Mass Customization via Benchmarking in conjunction with QFD for Apparel Retail Industry A Case Study
AUTEX 2012, Zadar/HIRVATİSTAN, 13 Haziran 2012, s. 1335-1338
AKSOY ASLI,SARIÇAM CANAN,KALAOĞLU FATMA
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Service Quality And Determinants Of Customer Satisfaction in Hospitals Turkish Experience
International Business and Economics Research Journal, Vol. 9, 2010, s. 59-64
ZAİM HALİL,BAYYURT NİZAMETTİN,ZAİM SELİM
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Effects of Service Quality Dimensions on Customer Satisfaction and Return Intention in Different Hospital Types
the 3rd Internationational Conference on Industrial Engineering and Operations Management, 3 Temmuz 2012, s. 518-522
ÇALIŞIR FETHİ,ALTIN GÜMÜŞSOY ÇİĞDEM,BAYRAKTAROĞLU AYŞE ELVAN,KAYA BURCU
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Effects of service quality dimensions including usability on percieved overall quality customer satisfaction and return intention in different hospital types
International Journal of Advanced Operations Management, Vol. 6, No. 4, Haziran 2014, s. 309-323
ÇALIŞIR FETHİ,BAYRAKTAROĞLU AYŞE ELVAN,ALTIN GÜMÜŞSOY ÇİĞDEM,KAYA BURCU
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The Effects of Service Quality Perceived Value and Price Fairness on Customer Satisfaction and Loyalty in the Hotel Industry
3rd ınternational Conference on Marketing, Business and Management, 9 Ekim 2016
ALTIN GÜMÜŞSOY ÇİĞDEM,KÖSEOĞLU BERKEHAN
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Effects of service quality dimensions on customer satisfaction and return intention in different hospital types
3rd International Conference on Industrial Engineering and Operations Management, İSTANBUL/TÜRKİYE, 3 Temmuz 2012, s. 518-522
ÇALIŞIR FETHİ,ALTIN GÜMÜŞSOY ÇİĞDEM,BAYRAKTAROĞLU AYŞE ELVAN,KAYA BURCU
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Effects of service quality dimensions including usability on perceived overall quality customer satisfaction and return intention in different hospital types
International Journal of Advanced Operations Management, Vol. 6, No. 4, Ocak 2014, s. 309-323, ISSN: 1758-938X
ÇALIŞIR FETHİ,BAYRAKTAROĞLU AYŞE ELVAN,ALTIN GÜMÜŞSOY ÇİĞDEM,KAYA BURCU
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A Customer Satisfaction Study in an Airline Company Centered in Turkey
Global Joint Conference of Industrial Engineering and Its Application Areas, 22 Haziran 2018
GÜRCAN ÖMER FARUK,BEYCA ÖMER FARUK,AKCAN ABDULLAH FATİH,ZAİM SELİM
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The Perception of Customer Satisfaction in Textile Industry According to Genders in Turkey
International Journal of Materials and Textile Engineering, Vol. 1, No. 6, Haziran 2007, s. 193-196, ISSN: 0000000091950263
GÖCEK İKİLEM,KURŞUN BAHADIR SENEM,BECEREN YEŞİM
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Assessment of the effects of store image perceived risk and customer relations on customer satisfaction in the textile industry
International Journal of Business and Social Science, Vol. 3, No. 9, Mayıs 2012, s. 133-145, ISSN: 2219-1933
GÖCEK İKİLEM,BECEREN YEŞİM
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Determination of a Model Regarding Customer Satisfaction Perception for Textile Consumers
International Journal of Business and Social Science, Vol. 3, No. 6, Mart 2012, s. 89-104, ISSN: 2219-1933
GÖCEK İKİLEM,BECEREN YEŞİM
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The Perception of Customer Satisfaction in Textile Industry According to Genders in Turkey
XXIV International Conference CESSE 2007, Nice/FRANSA, 12 Ekim 2007, ISSN: 1307-6884
GÖCEK İKİLEM,BECEREN YEŞİM,KURŞUN BAHADIR SENEM
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